I have heard that many of you have had trouble printing Bricks coupons: that you keep getting a “please wait” or “please install printer” message. If this seems to be your problem I have found some information that may be helpful to you.
The problem is that most of these coupons have a link that is meant to be printed in a certain browser (i.e. Firefox, Internet Explorer, or Safari). When you try to print a coupon in a different browser than was intended, you will get one of those annoying messages
The trick below is made by just changing two characters in the link.
The following is a Firefox link:
hxxp://bricks.coupons.com/Start.asp?tqnm=ri3peuo59687503&bt=wg&o=53740&ci=1&c=GM&p=TyQrvJAY
Note the “wg” in the URL (I have put it in bold for you). This is telling you it is a Firefox link.
To make that link an Internet Explorer link, you will simply change the “wg” to “wi” or “vi”. It will take a little trial and error to determine which combination will be the fix. The easiest way to make this fix is to paste the original link into a Word document, make the change needed and then paste the corrected link into the address bar and press “enter” on the keyboard.
If the link had a “wi” or “vi” it would be an Internet Explorer link. To make it print in Firefox, just change the “wi” or “vi” to “wg”.
You can also use this trick to print coupons in Safari. Just replace the “wg”, “wi”, or “vi” to “xs”. And to get a Safari link to print in a different browser, change the “xs” to“wi” or “vi” for Internet Explorer or to “wg” for Firefox.






I have not been able to find a fix for Smart Source coupons yet. I really wish they would offer help on their website!!!
I have never been able to print smartsource coupons…not from my old laptop with XP, nor with my new one with Vista. My Father in law was able to print them for awhile on his computer and now they won’t print on his either! I would LOVE a solution to this!!!!!!! Maybe the grass is greener on the other side but it always looks like smartsource has the best coupons (and the ones I would really use!)
Thank you SO much for this information. What a lifesaver when my husband switched us from Internet Explorer to Firefox and suddenly nothing would print!! I have bookmarked the article and linked to it on my couponing site (http://momssavingmoney.blogspot.com/2009/06/trouble-with-printable-coupons.html). I know it will help tons of people out there who are as frustrated as I was! THANKS again!
Cassandra,
No, I have not found any solution
It drives me crazy knowing that there are wonderful coupons that I can’t get. Ann
I have a MAJOR problem printing coupons because I use my parent’s computer and they don’t have a printer, and at the public library were I do 98% of my internet work will not allow us to download those or so nessecary items!
(Frustrated sigh) “It drives me crazy knowing that there are wonderful coupons that I can’t get, too!”
THANK YOU!!!!!!!!!!!!!
Thank you, thank you, thank you!! Oh my gosh – now I can get that $3.50 off Purina coupon I’ve been DYING to print!! Yay!! … If I can find the darn link again …
I followed the steps above and used the Firefox browser and I am still unable to print Smart Source coupons. It will print the picture and the bar code, but will not print the description on the coupon. Help! I am using an HP Officejet printer.
WOW! Thank You, Thank You, Thank You!
PERFECT!!! Thank you!
Tried SmartSource on 3 different computers…one of which is a fresh install of XP…still doesn’t work.
Also…I did buy some printed coupons from Ebay for a test…6 Healthy Choice coupons for about $3…they worked at Meijer…got 6 for free since they were on sale for $1.99
Hi, I am having this problem also. I use IE with Vista. For a while, I had no problem printing any coupons, then I started getting the “install coupon printer” message over and over. Changing the “vi” helped for a week or so and now it’s back. And nothing is working. I am EXTREMELY frustrated. Any suggestions?
Thanks!
Hi, I am having the same problem when trying to print coupons from coupons.com it keeps install the printer and I called and they couldn’t even figure it out.
Hi, I am having problems with printing coupons from coupon.com….have never had trouble have not changed any settings and just one day it quit printing with the message install coupon printer. I have spent so much time trying to fix this – - anyone have any tips?? Thanks!
Hi! I have been printing coupons online for over two years now and all of a sudden (about 8 months ago) I have not been able to print any coupons on coupons.com on either of my laptops. I had wondered if my IE8 upgrade has something to do with it so I went and uninstalled it and put IE7 back on. Still no go. I have emailed coupons.com several time and got 1 response. He gave me a suggestion of what to do and when I emailed him to tell him that it did not work he just disappeared and I never heard from him again.
I have installed the coupon printer more times than I can count. Each time I try to print from the main site or any of the bricks coupons it states that I need to install the coupon printer – so round and round we go. I have tried all of the suggestions I have found with changing the two letters to match the browser that is being used. I just tried to see if it would work in Google Chrome and after installing the printer for the 1000Th time that is all it says and needless to say I still have nothing to show for it.
Someone at coupons.com gave me the direct number to their tech guy, but every time I try to reach him I get voicemail. I can’t leave a message as I have blocked all unknown numbers and can’t be sure he will use the exact number I was given or not.
I am extremely upset by this as I have missed out on so MANY AWESOME deals for a while now.
If anyone has any insight into this problem I would really appreciate the help. I have tried everything I can think of and have no clue what the next step may be.
Thanks for listening. I hope someone here can help.
Happy Easter!!
LISA,
I have the same issue and I have not being able to find a solution.last friday I bought a notebook laptop and i was able to print again…but in my personal laptop I can’t.
I just finished sending another message to coupons.com to see if there is something they can do. PLease if you find something let me know.
Happy Easter to you too.
Copy and paste this (everything below ————) to a file, name the file bricks_coupon_fixer.html or anything.html does not matter.
Now double click it. Paste the url that will not print into the URL field and it should give you links that will now work. I have not tested this yet, but it should solve the issues stated at the beginning of this article. All it does is create links that replace the browser type flag (bt=flag)
————
Coupon Link Fixer
<!– –>
body
{
color: #909090;
background-color: #000000;
}
var bricksPat = ‘(.*bricks.*bt=)(wg|wi|vi|xs|xx)(.*)’;
// These are the supported browser types, add them as needed
var browserSupport = new Array();
browserSupport['Mozilla'] = ['wg'];
browserSupport['Microsoft Internet Explorer'] = ["wi","vi"];
browserSupport['Safari'] = ["xs"];
function demoReplaceClick()
{
var re = new RegExp(bricksPat, “g”);
input = document.getElementById(‘ID_TEXT_INPUT_URL’);
//~ output = document.getElementById(‘ID_TEXT_OUTPUT_URL’);
hud = document.getElementById(‘ID_TOTAL_OUTPUT’);
sizeOfText = input.value.length;
if(! input.value )
{
hud.innerHTML = ‘Paste your bricks coupon link in URL field below’;
return;
}
browserFlag = ‘vi’;
replaceData = ‘$1′+browserFlag+’$3′
// do a find/search/replace to swap out characters
var links = ”;
var outputs = ”;
for (i=0; i< browserSupport[navigator.appCodeName].length; ++i)
{
replaceData = '$1'+browserSupport[navigator.appCodeName][i]+'$3'
links += 'Link: ‘ + navigator.appName + ” : ” + navigator.appCodeName + ” ["+i+":"+browserSupport[navigator.appCodeName][i]+’]‘;
outputs += input.value.replace( re, replaceData ) + ‘\n————-\n’;
}
var tmp = ”;
tmp += ‘ : You have : ‘ + browserSupport[navigator.appCodeName].length + ” Options : ” ;
hud.innerHTML = tmp + links ;
}
function init()
{
INIT_INPUT = ”;
INIT_OUTPUT = ”
txt = document.getElementById(‘ID_TEXT_INPUT_URL’);
txt.value = INIT_INPUT;
//~ txt = document.getElementById(‘ID_TEXT_OUTPUT_URL’);
//~ txt.value = INIT_OUTPUT;
demoReplaceClick()
}
URL:
var NL = “”;
document.write(“”);
document.write(“Browser CodeName: ” + navigator.appCodeName);
document.write(NL);
document.write(“Browser Name: ” + navigator.appName);
document.write(NL);
document.write(“Browser Version: ” + navigator.appVersion);
document.write(NL);
document.write(“Cookies Enabled: ” + navigator.cookieEnabled);
document.write(NL);
document.write(“Platform: ” + navigator.platform);
document.write(NL);
document.write(“”);
Hmm, looks like much of the syntax is lost in the post. I can try to fix this
test
<div>test1</div>>
(sorry last post broke the syntax, hope this works)
Copy and paste this (everything below ————) to a file, name the file bricks_coupon_fixer.html or anything.html does not matter.
Now double click it. Paste the url that will not print into the URL field and it should give you links that will now work. I have not tested this yet, but it should solve the issues stated at the beginning of this article. All it does is create links that replace the browser type flag (bt=flag)
————
<!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Transitional//EN” “http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd”>
<html xmlns=”http://www.w3.org/1999/xhtml”>
<head>
<meta http-equiv=”Content-Type” content=”text/html; charset=iso-8859-1″ />
<title>Coupon Link Fixer</title>
<!– <link href=”character.css” rel=”stylesheet” type=”text/css” /> –>
<style>
body
{
color: #909090;
background-color: #000000;
}
</style>
<script>
var bricksPat = ‘(.*bricks.*bt=)(wg|wi|vi|xs|xx)(.*)’;
// These are the supported browser types, add them as needed
var browserSupport = new Array();
browserSupport['Mozilla'] = ['wg'];
browserSupport['Microsoft Internet Explorer'] = ["wi","vi"];
browserSupport['Safari'] = ["xs"];
function demoReplaceClick()
{
var re = new RegExp(bricksPat, “g”);
input = document.getElementById(‘ID_TEXT_INPUT_URL’);
//~ output = document.getElementById(‘ID_TEXT_OUTPUT_URL’);
hud = document.getElementById(‘ID_TOTAL_OUTPUT’);
sizeOfText = input.value.length;
if(! input.value )
{
hud.innerHTML = ‘Paste your bricks coupon link in URL field below’;
return;
}
browserFlag = ‘vi’;
replaceData = ‘$1′+browserFlag+’$3′
// do a find/search/replace to swap out characters
var links = ”;
var outputs = ”;
for (i=0; i< browserSupport[navigator.appCodeName].length; ++i)
{
replaceData = ‘$1′+browserSupport[navigator.appCodeName][i]+’$3′
links += ‘<br/><a href=”‘ + input.value.replace( re, replaceData ) + ‘”>Link: ‘ + navigator.appName + ” : ” + navigator.appCodeName + ” ["+i+":"+browserSupport[navigator.appCodeName][i]+’]</a>’;
outputs += input.value.replace( re, replaceData ) + ‘\n————-\n’;
}
//~ output.value = outputs
var tmp = ”;//browserSupport[navigator.appCodeName];
tmp += ‘ : You have : ‘ + browserSupport[navigator.appCodeName].length + ” Options : ” ;
hud.innerHTML = tmp + links ;
}
function init()
{
INIT_INPUT = ”;//’hxxp://bricks.coupons.com/Start.asp?tqnm=i3peuo59687503&bt=xx&o=53740&ci=1&c=GM&p=TyQrvJAY’
INIT_OUTPUT = ”
txt = document.getElementById(‘ID_TEXT_INPUT_URL’);
txt.value = INIT_INPUT;
//~ txt = document.getElementById(‘ID_TEXT_OUTPUT_URL’);
//~ txt.value = INIT_OUTPUT;
demoReplaceClick()
}
</script>
</head>
<body onload=”javascript:init();”>
<html>
<body>
</body>
</html>
<div id=”ID_TOTAL_OUTPUT”>
</div>
<br/>
URL: <input id=”ID_TEXT_INPUT_URL” style=”width: 820px” onkeyup=”javascript:demoReplaceClick();”></input>
<br/>
<!–<textarea id=”ID_TEXT_OUTPUT_URL” rows=”10″ cols=”90″ readonly=”true” ></textarea>–>
<script type=”text/javascript”>
var NL = “<br/>”;
document.write(“<hr/>”);
document.write(“Browser CodeName: ” + navigator.appCodeName);
document.write(NL);
document.write(“Browser Name: ” + navigator.appName);
document.write(NL);
document.write(“Browser Version: ” + navigator.appVersion);
document.write(NL);
document.write(“Cookies Enabled: ” + navigator.cookieEnabled);
document.write(NL);
document.write(“Platform: ” + navigator.platform);
document.write(NL);
//~ document.write(“User-agent header: ” + navigator.userAgent);
document.write(“<hr/>”);
</script>
</body>
</html>
Whoops sorry … tried to help, but don’t know how to post html code
This is for SmartSource Coupon print problems…
I had been having trouble printing using the SmartSource coupon printer… I would get the message that it could not print. I was using IE and many posts on the internet suggested using another browser like FireFox. So I tried Safari which I had already installed… Still the same issue. It occurred to me that maybe the default printer setting was the issue. I was using my work laptop and was trying to print at home. Even though I set IE and Safari to use my HOME printer before attempting to print the coupon, and SmartSource Coupon printer should have used that setting, the default printer in Windows was still set to my default WORK printer which wasn’t available to me at home. So, after changing the Windows default printer (via Printers and Faxes) to my home printer, voila!!! I was able to print. To test if I could repeat it, I changed the Windows default printer back to my work printer (again, not avail to me at home), and once again, as expected, I could not print the coupon. I did this for both IE and Safari, one at a time, and was able to reproduce the can-print, can’t-print at will. I didn’t even have to exit out of IE or Safari to make the printer take affect. So, it appears that SmartSource only looks at the Windows Default printer setting, not what your browser is set to. Make sure you have your Windows default printer set to your desired printer, then print away. Hope this helps.
Hi, I was printing coupons off coupons.com for the longest time, and then all of a sudden my favorite coupon just says “Print Limit Reached.” No matter what I do (uninstall the printer, re-install, delete cookies, disable then re-enable the plugin, use different browsers, etc.) I still cannot print more than 1 or 2 coupons of the same coupon. Anyone know how to “reset” the plugin so that I can print the coupons again??? Thanks.
Only the website can reset the coupon.
Lately I’ve been having trouble printing Bricks Qs. Every time I try to print it Firefox crashes. At first when this started, I could do it several times and it would finally work, but now I can try 10+ times and firefox still crashes. If I copy and paste the link to IE and fix the url, press enter and it automatically goes back to “wg”, and it still says I need to download the program. Any ideas?
hi – last month i began having issues printing brick coupons. my issue is simply that the coupons.com website, where the bricks coupons are coming from, would not load at all. it crashes continually on all browsers – safari, chrome, and ie. is there anything that i can do? i feel so helpless not being able to print out coupons so easily as before and it just mysteriously stopped loading these websites. any help is greatly appreciated!
Hi im trying to download “Coupon Printer” on my Mac and im having a lot of trouble with it. Im not so good when it comes to downloading and using software on computers. I read your post on the top of this page, i copied the link added “XS” since i have Safari and now what?
Do i paste it in the field where it’s supposed to be “www. so and so .com”? because i did that and safari couldnt find the link. (hxxp://bricks.coupons.com/Start.asp?tqnm=ri3peuo59687503&bt=wg&o=53740&ci=1&c=GM&p=TyQrvJAY)
Im Confused, please help.
Thanks
http://bricks.coupons.com/Start.asp?tqnm=ri3peuo59687503&bt=xs&o=53740&ci=1&c=GM&p=TyQrvJAY
that should be the working link
It looks like the coupon has reached its print limit.
I changed the wg in the link to xs. i also changed hxxp to http
Thanks for saving so much more hours wasted in trying to figure out how to get my coupons printing. Thanks to a free program named: Mozilla Firefox I was able to print all those coupons I spent ALL week trying to print up. Of course, on most of them I already bought the product (without the coupon discount)
, but I am just glad I can purchase now with at leave $10 savings!
Love that you posted this fix, but it’s telling me that my printer is not supported (using Safari). I can print coupons.com coupons just fine, have their thing installed and everything, but when I try to do a bricks coupon linked from another site I get their error message.
I requested to have the coupons mailed me, anybody know how long that usually takes? I’d like to be able to do the Zyrtec deal at CVS this coming week
I am having the same Problem as Sarah, I need help I do not wish to wait for my coupon to me mailed, I would like to print them asap. but it’s telling me that my printer is not supported (using Safari). I can print coupons.com coupons just fine, have their thing installed and everything, but when I try to do a bricks coupon linked from another site I get their error message.
I could print SmartSource coupons in April and May 2011 then I had the same problem, I could not print coupons in June 2011. I contacted SmartSource Support and they told me that “Our latest software is more rigorous in defining what printers are allowed and some users that previously were allowed to print are now seeing this error. Our system produces an automated report of any printer that is not allowed and our engineers then investigate to see if it indeed should not be blocked.” So possibly you are using one of their blocked pirnters. I would contact any website that uses SmartSource for priinting their coupons to let them know that SmartSource upgraded there software to block certain printers thus preventing from printing their coupons and less likely have consumers buying their product.
doesn’t work for me. I’m using safari to print ‘xs’ and have changed the code (still no result). our printer is from a million years ago (2002) and has had printing problems (it chooses what it wishes to print and not to print) the past 6months or so. do you think it’s the printer not reading bricks or using safari as a browser? up until 2 weeks ago it would print the coupons out just fine. what gives?! so frustrated. D:
i’ve been having this issue for weeks now where after clicking “print coupons” , a page comes up that explains it “sorry, we do not support your printer or one of your printer settings”… and trys to give me PC instructions for setting my default printer, and making sure I don’t have “keep printed documents” set…. HOWEVER, i have a MAC, so these instructions are useless. I am using Safari, and the “xs” is there, and I have no problems otherwise printing coupons from all other sites.
i tried to send a “help request”, but got an instant response saying “sorry, you must have caught us putting on more coupons! try back in a few minutes”…
can somebody please tell me what i’m missing in this equation??
omes up that explains it “sorry, we do not support your printer or one of your printer settings”… and trys to give me PC instructions for setting my default printer, and making sure I don’t have “keep printed documents” set…. HOWEVER, i have a MAC, so these instructions are useless. I am using Safari, and the “xs” is there, and I have no problems otherwise printing coupons from all other sites.
i tried to send a “help request”, but got an instant response saying “sorry, you must have caught us putting on more coupons! try back in a few minutes”…
its driving me insane
To all Mac users. Bricks came out with a new version of their software. It requires an intel processor which many Mac’s 4 years or older do not have.
We need to find a way to get one of the older versions of the software before our computers will print again.
The new version will not even install. It LOOKS like it is installed but the computer doesn’t even recognize it because it requires the intel processor.
We need to locate an older version so we can again print the coupons.
Thanks.
Megan-
I have same problem since I upgraded my OS to Snow Leopard. Only problem is with Bricks coupons. I can print from any other coupon site. Tried updating drivers for my printer-didn’t work. Tried loading older printer driver-didn’t work. And all this “xs” -is useless to current people.
Thanks!
And I tried using FF and it just locks up on Snow Leopard!
I am having issues. I had coupons.com printer installed on my computer was working fine. Now all of a sudden I am no longer able to print coupons says the coupon printer installer is not compatible. Each time I try and download the printer from their website says I need to keep installing it even though it is listed on my programs on my computer. I have emailed coupons.com only gotten one response and nothing back on any explanation. Anyone have this same issue or know how to resolve the issues. Thanks
i’m having the same problem Laura. i have installed the coupon activator so many times. can’t get any help from Coupons.com. Anyone know anything to do? i have tried Firefox, Safari ….everything. so frustrating.
Hi
thanks for this, has been very useful reading.
Someone I know had problems with coupon printer and finally managed to get it to install and also on a laptop that never worked! this is what they did, it is all to do with IE.
First download and install latest version of IE you can(I’m using
Then go to Tools>Internet options and slick on the security tab.
Where it says set security level for this zone click custom levels.
Then scroll down and click the check box to enable Activex controls and plugins.
Then click ok and apply to exit out of the settings.
Use IE to go to chosen site and install coupon printer(or it may pop up at the top saying that a plugin may want to run if its already installed click yes)
Thank you Naina, this helped me tremendously. This was exactly my problem, been trying to print for days!!!