1. Checkout at cosmetic or photo. The cashiers are normally not very busy. In cosmetics the cashiers are rated on the number of customers they ring up in a shift. They will appreciate your business.

2. Keep in mind that some employees get offended that you use coupons, not because you are getting an item for less but rather because coming up to the register expecting a fight and being short and defense only creates a hostile situation. For the most part, we are amazed that you have the patients and skill to cut coupons and use them in such a strategic manner.

3. There is only so much a cashier can do per company policy before calling a manager to make the decision. So when a coupon does not ring up properly, do not worry that the cashier is calling the manager to deny the coupon but rather they call the manager to do a function that is above their access.

4. You can use a BOGO coupon for a BOGO sale. For the most part the cash register overall will determine whether a coupon cannot be used. For instance, when the register kicks back a coupon because it exceeds the number of items in the transaction. I am not saying this is the case in all instances but for the most part it is right. When it is not the manager will come over and fix the problem. Just remember it is not the managers fault that the corporate tech in Ill. did not program the register correctly. Be happy that they are there to help you.

5. We CAN adjust the amount on a coupon even though it may exceed the value of the individual item. For example, you buy Nivea body wash for $2 and have a coupon for $3 off the Nivea body wash. We can take that coupon for $2.

6. We cannot use “manufacturers coupons” that are from different retailers. For instance, if the coupon says manufacturers coupon but has a Target emblem on it we cannot take it. Even though it has a reimbursement address, that address applies to Target retailers only. (The same scenario applies to other retailers and our Register Rewards.) We do not accept competitors coupons so we are unfortunately unable to accept these coupons.

7. Lastly, do not throw the coupon policy in a cashiers face. If you have such a problem with a transaction ask for a manager and even then do not throw the coupon policy in their face. I will do everything in my power to take a customers coupon but I surely will not go above and behind for a customer that is rude, yelling or unnecessarily entitled before I even get to the register.

I hope this helps. I love seeing customers come in with a great attitude and see them walk out with a transaction starting at $100 and only paying $3. I encourage that you all come to Walgreens and hopefully understand that being nice does go a long way. I have my moments at retailers around where I am from, where I start to lose my cool. I just remember that these are people and deserve the respect everyone else gets. Customers are not always right, cashiers are not always right but we all try our best to get to the best compromise we can!

After the fifth or sixth transaction your cart is getting full, but you are pulling things out of the bottom half like there is no end. After she hits total on the one of the transactions you decide that you wanted to use a $5.00 RR on that one so it should be voided. The manager is called to do a void, putting us behind a bit more. You have taken all the BYGOF toothpaste left and complain while a rain check is written; meanwhile the clerk is handing out cigarettes and sending ppl to photo and cosmetics to checkout.

There is no way a checkout clerk could or should make a mistake. There is no way a customer should be patient or understanding. Not under these circumstances.

Take care everyone and live in abundance.

Once again, I’m so sorry about your bad experiences. If u live near Lynnwood, definitely go there if u want WG deals.

I’m a new couponer so it’s so nice to have a good experience because it can be very scary with people waiting in line behind you getting frustrated, and you don’t know if you’re going to get embarrassed. The Krazy Coupon Lady says she checker profiles and I’ve started to do that too. I try to go to someone who’s young and energetic, or men are ALWAYS nice. Take care.

I bought a trial size bag of purina 1 dog food for $1.99 and 3 Dove candy bars. I had a coupon for buy 2 bars and get one free. That went ok until I gave the clerk the $2
off any size purina 1 dog food coupon I had.

She told me that it was against company policy to adjust the price of the item to match the coupon, and when I asked her to call the manager over she said they got in trouble with the district manager the last time they adjusted the price of an item, and it took 3 requests for her to finaly call the manager, who didn’t even bother to walk all the way over to the cashier, and told her to go ahead and put it through and walked away.
One would have thought that was the end of it, but being caught in her lie apparently that REALY pissed her off, because she raised her voice and started going on that I shouldn’t take it out on her, and that she was getting really angry. I let her rave on for a bit and interupted her and asked if she could just ring me up so I could go.
At that point she started shouting that I had to pay first because that would be STEALING! I am standing there with my wallet in my hand and there are 3 other customers standing in line behind me and I just looked at them, as they looked at me. God only knows what they were thinking. I asked how much it was and she told me 1.83 I had given her a $1 register reward, that I wasn’t sure would ring up with the buy 2 get one free and coupon, so I asked her if the $1 register reward had not rung up and She started sputtering something in such a rage, I couldn’t even understand so I handed her $2 and grabbed my bag which she had ripped a hole in when she threw in the dog food, and left.
When I got home I only had 2 candy bars, apparently one had fallen out on the counter when she ripped the bag.
I called the manager as soon as I got home and told him what happened, and he was uninterested, and just said he would write a report and got rid of me.

They don’t deserve my business ever again!

IF ANYONE TOLD ME I’M STEALING, WELL’ AT LEAST I’M NOT ASKING FOR WELFARE, (WHEN I AM NOT SUPPOSED TO) OR CHEATING ANY SYSTEM. PEOPLE DON’T GET DISCOURAGED.

Coming from a field of psychology, and majoring in it. I know that when anyone criticizes another person , its because they want what they have.

I LOVE COUPONS, EVEN IF IT MEANS THAT I DEAL WITH SOMETIMES RUDE EMPLOYEES, OR THAT SOMETIMES I AM AWARE OF THEIR RULES, MORE THAN THEY ARE, OR I GET DIRTY LOOKS WHEN I GET FREE ITEMS, thats ok. to me it tells me that i am SMARTER THAN THEY ARE. and if they think i get free stuff, who cares, i can’t take their comments serious, i mean last time i checked i wasn’t being paid by them. so keep thinking, maybe one day you’ll use a coupon to save for your family, and who knows, maybe you’ll love it as much as i do.

I tried buying a toothbrust yesterday. I tried using a Walgreens coupon, and a manufacture coupon. couldn’t do it. ATTENTION EMPLOYEES., if it so happens that your Walgreens coupons are “manufacture” according to your computer, would i be able to take your Walgreens coupon and use it at um say TArget..?? NO, OF COURSE NOT. That is a WALGREENS COUPON ONLY. So honor it. the Register Rewards are rewards, I wouldn’t be able to ue that anywhere else either. So honor them all. I want to think that behind the counter is someone with a brain, not a robot. C’mon. You tell to follow the rules, but when you guys are more confused than we are, what can you expect, A DISASTER!!!!!!!!! WHAT ALL YOU WALGREENS EMPLOYEES SHOULD DO IS COMPLAIN TO YOUR HEADQUARTERS, AND DEMAND A POLICY, OR A WRITTEN GUIDELINE. I wonder why?? Well, lets see, Most stores i go to, actually all stores i go to, have a policy, and each person abides by it. I feel sorry for anyone who works at Walgreens, They need to get their act together, because you can’t implement something that doesn’t even exist.

BOTTOM LINE, SO A PERSON GETS 50 DOLLARS WORTH OF STUFF FOR A PENNY, DON’T BE JEALOUS, WHO’S LOSING MONEY??? NOT YOU, BECAUSE YOU TURN AROUND AND FILE A CLAIM TO GET REIMBURSED. WOW. THAT SURE IS STEALING . WALGREENS DOES MORE HARM IN LURING IN CUSTOMERS, AND PROMISING A REWARD ON THEIR NEXT PURCHAS, OH BUT WAIT, WE FORGOT TO MENTION WE TREAT IT AS A MANUFACTURE COUPON, AND YOU MAY NOT USE IT ON OUR NEXT PURCHASE. DON’T DO THAT, THATS LYING. what we do is what millions of americans feel too exhausting, or time consumming, too much work, alot of math, its called being a home economist.

Please be aware of the fact that sometimes, when you do not get your way at the store, you are mean, and that you personally effect the mood of the clerk you come in contact with. My day at work has been ruined many times on account of customers who are simply mean, and attack me personally.

I say this because, during this holiday season, I have had countless numbers of sale shoppers personally attack me for “overcharing them.” I want to make it perfectly clear that it is nearly impossible to purposely or maliciously overcharge someone. It is the computer that rings up the price, not the cashier, and it is nearly impossible with the weekly, monthly and easysaver sales for every employee to memorize every sale item, and simultaneously remember the sale prices as the items are being scanned.

I would also like to add that it is a request that coupon users please abide by the printed limits on sale items. I do not like getting screamed at because someone decided they need 20 bottles of an item on 5 separate transactions which causes us to run out on Monday, and therefore be out of the item for the rest of the week.

Thanks,
Walgreens Employee

I have complained to Rite Aid numerous times. Each time the call is transferred to the District Manager, who now will not even take my calls and is suspicious that I shop at numerous locations and have all these complaints.

I have not been back to Rite Aid in months. They are losing about $500 in business from me as a result (after coupons, etc.).